Carlos D. Mena

Carlos D. Mena is a healthcare administration and operations professional with extensive experience across healthcare, nonprofit, consulting, and community-based organizations. His background includes operational management, program development, process improvement, compliance, data management, reporting, client services, and cross-functional collaboration.

Throughout his career, Carlos has supported organizations in developing efficient workflows, strengthening internal processes, coordinating complex programs, managing stakeholder relationships, and translating data and organizational needs into practical solutions. His experience working across clinical, administrative, and community settings allows him to understand the importance of both operational efficiency and the human experience behind healthcare services.

As Director of Operations, Carlos brings a strategic yet hands-on approach to strengthening organizational systems, supporting staff and clinicians, and maintaining a responsive and accountable workplace. He is committed to continuous improvement, clear communication, and creating an environment where effective operations ultimately lead to better experiences and outcomes for the clients and communities served by Sano Counseling Center.